#1 They failed to notify us that they are rat infested. When we discovered the rat problem, she yelled at us.
#2 Regardless of the arrangements we made to pay the total amount due, they cut the lock off of our storage unit and entered the unit. When we objected to having our property destroyed, she called us "ignorant", cursed and and swore at us. When we objected to her abusive behavior, she told us to get out.
#3 The unit had a huge gap under the door, the door was difficult to pull up and down, and the price range did not make sense given the poor quality and service.
in Vancouver, WA