I have never written an online review, but my experience at Ziva warrants one. It was my first appointment with Paulino for a cut and color. I wanted to like the outcome because he is such a terrific person, but it was dreadful. Neither the cut or color worked on me. I called Ziva the next day. They were very accommodating and made space for me the following day. Paulino was so gracious. He truly wanted to make it right. With a little tweaking and a few new highlights, it is PERFECT. I would highly recommend Paulino - he is a true professional in every way.
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