Food is good, service is ok, watch the bill!
So I think the veggie burger is one of the best I have ever had, but why on earth doesn't it come with tomatoes? That is very bizarre to me. I had made a few modifications to the order, so when it came out without tomatoes, I thought maybe they were missing in some confusion. I mean, it is a burger, right? Lettuce and tomato (and maybe onion) is pretty much a universal standard. So I asked to have a side of tomatoes. Ok, I got 2, maybe 3 slices. With the tomatoes, it tasted much better. The side salad though, for a 2 or 3 dollar charge extra, was just greens and dressing. Nothing special and not particularly tasty. The pizza my friend got had figs, prosciutto, onions, brie, and was really good. Overall we were fairly pleased, although we waited a while for a server when we first sat down. But then we got the bill and not only did I pay for the extra salad, which I agreed to, but I was charged 2$ for the tomatoes. No one told me that there was an extra charge. Personally I think it is ridiculous to nickel-and-dime people, especially in this economy, and not even tell them about it. Not to mention that usually if a guest is upset about something, they are willing to maybe forgive the charge "just this once", but I guess its worth it to them to lose a customer over 2$. It's more of the principal of the matter. Don't nickel-and-dime your customers, and don't be deceitful. They could have made this right but they chose to ignore it. Where is the manager at times like these?
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