Hi, I work at Urbaca! Though we're one of the best salons in Portland and were recently featured in the October 2008 issue of American Salon, we understand that fancy surroundings, expensive machines, and high end products do not guarantee a good experience. The luxury of Urbaca is the feeling of being in good hands and having things done for you that you love. Above and beyond a quality technical service, each of us strives to provide exceptional hospitality by recognizing each person as an honored guest. : ) Thank you for reading!<br />

I don't know what to do. I now have hideously short choppy hair and look HORRIBLE. I cry every time I look in the mirror. John, who is a nice enough guy, for some reason decided to just chop and chop and chop away at my hair, even though I said I really need to still be able to get it into a ponytail after the cut. The cut accentuates my most unattractive feature, which is a sharp jawline. I honestly do not know what I'm going to do; it's not like it can be fixed. I just have to wait for it to grow (which will likely be about a year)! Oh my gosh, I cannot get my head around the idea that I have to wait a year before I can look in the mirror and not cry.

I have never been to someone that I trust so much with my hair, I am very particular about every detail about my hair color, cut and style and Caroline exceeds my expectations every single time. I have been seeing her for over a year and have referred many friends to her that are now her clients.
Overall, Urbaca and is a wonderful salon and I highly recommend it!

I just had my hair cut and styled by John Lee. He is GREAT!! This was my 1st visit to Urbaca and I have to say that my experience from setting up my appointment with Joe over the phone, my reminder phone call for my appointment, my incredible hair style to the 2 girls at the counter on my way out has been the best I have ever had at any salon I have been to. This is the 1st time I can say that I actually have a "hair style" and not just a "hair cut". I LOVE IT!!! I don't think that I have ever really liked my hair cuts until now.
John-you are awesome! You took your time, talked to me about the 3 different pictures of styles that I had brought in and went with the best one to fit my face.
The salon is in a cool building close to places to eat, shop etc. I would most definately recommend John as a stylist!

Hi, I work for Urbaca! I'm sorry you had such a bad experience with your haircut, dubhemerak3000.

Despite our best efforts, miscommunications, mis-matched stylist-guest personalities, and plain old mistakes DO happen, which is why if you are not completely happy with any service or product you receive from Urbaca, please let us know ASAP! We do our very best to make things right, with another stylist, if necessary. Thank you for giving your honest opinion and feedback, we monitor all of our comments to make sure we are doing the best services we can!

dubhemerak3000, if you are comfortable doing so, PLEASE call the salon 503.241.5030 and ask for me (Sherry) and we will do what we can to help you find they style you're looking for.