I booked an appt for my Birthday a month in advance, I recieved msg few days before the appt informing me they would have to cancel because the girl that wks on Tues no longer worked that day. I called back the next day and there was first, no answer, then a busy signal for the majority of the day, when I finally did get a hold of someone they stated they would book my appt with another girl and that day and time was fine. I showed up to my appt and the two 12 year old girls that worked at the front desk stated they had no idea who I talked to and there was no record of me having an appt. They also said there was nobody in that night that could hold the appt. Both girls were extremely rude and did not offer any solutions. I will not be back!!!!