Expert Service, relaxed atmosphere
The Jag Shop, Inc. is one of the best places I've had the pleasure of taking my car to. Craig, the owner, is factory-trained and very knowledgable about Jaguars and Land Rovers. He is always patient and willing to answer any of my questions, in a way I can understand! As a former technician for Ron Tonkin Gran Turismo, he is comfortable with all manner of complex systems and always handles my car with the utmost care. My entire family takes their Jaguars to him, and we aren't the only ones!
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My parents had a pre-purchase inspection done on several cars at The Jag Shop, and Craig was very honest, telling them what issues the cars had, how expensive they would be to repair, and how good he thought the car was. They would up buying a later XK8 and love it. It has over 70,000 miles with no problems.
I am nothing but satisfied with Craig and his team. I would give them 10 stars if I could. They can do everything from replacing lightbulbs to full service, and do it with a smile.
Pros: Excellent service, good technicians, easy-to-find location
Cons: Craig doesn't always return phone messages promptly.