Superior Radiator in Oregon City.
Do not get ripped by this company as I had to find out the hard way. I called them for a price to replace my radiator with a new radiator. The owner calculates the cost and tells me $320, and I agreed. I drove there with the car and waited three hrs at their shop. While waiting, the owner comes to me with a section of my transmission line that screws to the radiator. He said "it was very rusty and broke off, but don't worry, we will take care of it". Mind you there was no issue with the transmission line when I took it to them. The fact of the matter is they broke it off. If they were professionals, they would have brought it to my attention before they attempted to handle the transmission line and let me know there might be a possiblity of it breaking off. When they finally finished, I was given the receipt.... On the phone the original agreement for replacing the radiator was $320.....on the receipt it states "original agreement $450" This way it looks like I was not charged for the repair of the transmission line. I asked to get a receipt with the correct amount that was given to me, but he wouldn't do it. On top of that, this business charges EXTRA for the new radiator fluid that is put in the new radiator! The owner repeatedly would say to me, the customer. "I should have never agreed to work on such an old car." Can you believe such remarks by a business owner towards a customer who takes his/her automobile to his business for service??? I tried resolving this issue through the Better Business Bureau, but the owner's response was "unforseen things happen during a repair." Once again, avoid Superior Radiator 624 Mcloughlin Blvd Oregon City, OR, 97045 at all costs!!