Support
Primary Phone: (503) 777-337,
Secondary Number: (503) 777-3376,
Fax: (503) 771-1922,
Secondary Number: (800) 398-7177,
Secondary Number: (503) 775-5695,
Secondary Number: (503) 777-3377,
Fax: (503) 775-9959,
Secondary Number: (800) 698-7177
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Standard TV & Appliance
Reviews (24)
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(1)
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2 Star:
(4)
1 Star:
(12)
First To Vote
Citysearch User
Thursday, December 9, 2010
Rating:
Value:
Service:
Quality:
always a fair price
competitive prices - we checked at home depot - got their best price then went here and they more than matched it
Price Range: $1,000 - $1,500
Recommended: Yes
Servo
Servo
Friday, October 16, 2009
Rating:
Value:
Service:
Quality:
We got a pretty good deal at the warehouse sale, but...
Read more at portland.citysearch.com
This one is hard to give a star rating, so take that with a grain of salt.
We needed a 24" double wall oven, and initially went to the showroom on 82nd, not realizing the hugely advertised warehouse sale was a bit down the road. The KitchenAid that we wanted was $2500, the best the saleswoman said she could do for us was $2200, way out of our budget. While there, we found out about the warehouse sale, and asked her about it; she said she'd already checked, and that the oven we wanted was not there, giving us the impression (I know, very subjective) that we'd be wasting our time going there. We told her we were going to go look anyway, and she seemed a bit bummed.
It was a madhouse at the sale, but my girlfriend immediately found the exact model we were looking for, priced at $900... Done! Checking out, we paid the $50 for home delivery. My back isn't always in the best shape, so we asked to make sure that meant they would deliver it INSIDE our house. After speaking with a manager, we were assured that that was in fact the case. A few days later, when the delivery arrived, the guys said that they were only to deliver to our driveway, and had we paid $100, they would've taken it inside. Not that big of a deal, but not what we were told, either.
Overall, a basically positive experience, but you have to be on your toes if you want to get a good deal, and there's a bit of slipperiness here and there.
A few days after delivery, we had a professional come to install, and after five hours (work had to be done on the wall opening and support), we were very disappointed to find that the oven didn't work at all. Wouldn't even light up the digital readouts. We called both Standard and KitchenAid, and being leary of Standard at this point, went with the KitchenAid repairman, who would be able to come by in five days. The most interesting info we got from the astonished KitchenAid rep was that the oven we had just purchased as brand-new on 10/3/09 was a 2003 model!
The repairman from A&E Factory Service was amazing, and he immediately ascertained that the oven was missing a much-needed transformer. Luckily for us, he had one on his truck, and after a quick install, the oven worked like a charm. He also let us know that even though it was almost 7 years old, it had never been used, and it was a great model as far as reliability, which was a big relief.
And so far, so good on the oven; would we have purchased it if it had a tag letting us know it was a 2003 model? I don't know, but probably not, and I still feel a little ripped off.
We needed a 24" double wall oven, and initially went to the showroom on 82nd, not realizing the hugely advertised warehouse sale was a bit down the road. The KitchenAid that we wanted was $2500, the best the saleswoman said she could do for us was $2200, way out of our budget. While there, we found out about the warehouse sale, and asked her about it; she said she'd already checked, and that the oven we wanted was not there, giving us the impression (I know, very subjective) that we'd be wasting our time going there. We told her we were going to go look anyway, and she seemed a bit bummed.
It was a madhouse at the sale, but my girlfriend immediately found the exact model we were looking for, priced at $900... Done! Checking out, we paid the $50 for home delivery. My back isn't always in the best shape, so we asked to make sure that meant they would deliver it INSIDE our house. After speaking with a manager, we were assured that that was in fact the case. A few days later, when the delivery arrived, the guys said that they were only to deliver to our driveway, and had we paid $100, they would've taken it inside. Not that big of a deal, but not what we were told, either.
Overall, a basically positive experience, but you have to be on your toes if you want to get a good deal, and there's a bit of slipperiness here and there.
A few days after delivery, we had a professional come to install, and after five hours (work had to be done on the wall opening and support), we were very disappointed to find that the oven didn't work at all. Wouldn't even light up the digital readouts. We called both Standard and KitchenAid, and being leary of Standard at this point, went with the KitchenAid repairman, who would be able to come by in five days. The most interesting info we got from the astonished KitchenAid rep was that the oven we had just purchased as brand-new on 10/3/09 was a 2003 model!
The repairman from A&E Factory Service was amazing, and he immediately ascertained that the oven was missing a much-needed transformer. Luckily for us, he had one on his truck, and after a quick install, the oven worked like a charm. He also let us know that even though it was almost 7 years old, it had never been used, and it was a great model as far as reliability, which was a big relief.
And so far, so good on the oven; would we have purchased it if it had a tag letting us know it was a 2003 model? I don't know, but probably not, and I still feel a little ripped off.
Read more at portland.citysearch.com
Recommended: Yes
gotrippedoffbystandard
gotrippedoffbystandard
Friday, May 8, 2009
Rating:
Value:
Service:
Quality:
They sell defective appliances, and then lie to you about it
Read more at portland.citysearch.com
Our fridge was defective when it was delivered. It made horrible noises, they told me it was "normal". Yet they sent someone out to fix it. Hmm why would they fix a "normal" appliance? I felt they did not take me seriously, and they did not fix it. Its after 4 am, and the "normal" fridge woke me up. I was in the next room, sleeping next to a snoring husband (he won a snoring constest last year he is so loud) with ear plugs in, and it sounded like someone was breaking into my house. They are not a reputible company at all. They sell shoddy, broken appliances and think they can get away with it. Save your money, and save yourself time and frustration and shop ANYWHERE but this place! If it were possible to give a negative star rating, I would do it.
Read more at portland.citysearch.com
Pros: one customer service lady was nice
Cons: Delivered a defective fridge and lied about it.
Recommended: Yes
Citysearch User
Citysearch User
Monday, November 10, 2008
Rating:
Value:
Service:
Quality:
Over doing it a bit?? by Mike N. at InsiderPages
Read more at portland.citysearch.com
I have purchased many items from Standard over the years and yes it has changed some, probably due to management changes or the owner not being involved enough, but I certainly think most of these reviews are over done. When I went in for a remodel and said I was a few months out I did not get the help that I thought I deserved. That being said, when I went in to purchase I was most certainly helped out and given a great deal. When I read that some one had to beg to purchase something I laugh. When the gay couple said they were ignored I laugh. The salepeople there do not make money if you do not buiy so please try to at least write the truth. I have to imagine that if you were rude when you were first asked for help I would ignore you as well. Get off your high horse and realize that your attitude problem when you first walked in is probably why you didnt get helped. Try to come down to earth next time and treat people as you would like to be treated.
Read more at portland.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Sunday, October 26, 2008
Rating:
Value:
Service:
Quality:
Poor Customer Service by K J. at InsiderPages
Read more at portland.citysearch.com
I recently remodeled my kitchen with new appliances all bought from Standard TV & Appliance Beaverton. I did careful research for selecting each appliance. I was told by a salesman that the refrigerator's finish would match the finish on all the other appliances. WRONG! It doesn't. Unfortunately, I could not verify its match until the refrigerator was installed. Too bad I can't return it because once a special order appliance is installed it can NOT be returned. I also purchased a 5 year extended warranty. I'm still waiting for paperwork to show what is and what is not covered.
....Not too happy with the customer service at this store. Next time, I will be shopping elsewhere!
....Not too happy with the customer service at this store. Next time, I will be shopping elsewhere!
Read more at portland.citysearch.com
Recommended: Yes
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Business Details on Standard TV & Appliance
BRANDS
Sony, Whirlpool, GE, Thermador, Mitsubishi, Dacor, Amana, GE, Beauty Rest, Jenn-Air, Bose, Wolf, KitchenAid, Sony, Wolf, Sony, Frigidaire, Livingright, Amana, Samsung, Thermador, Viking, Exceptionale, Samsung, Frigidaire, Electrolux, Viking, LG, Beautyrest, LG, Viking, Samsung, Dormia, Bosch, Whirlpool, Fisher, Sony, Frigidaire, Mitsubishi, Fisher & Paykel, Deepsleep, Toshiba, Asko, LG, Electrolux, Kitchenaid, Dacor, Douglas, Bosch, Simmons, Asko, Sub Zero, Bose, Bosch, Comforpedic, Whirlpool, Backcare, Simmons, Toshiba, General Electric, Deepsleep, Maytag, GE, Amana, Jenn-Air, KitchenAid, Maytag
PRODUCTS
Appliances, Household Appliances, Double, Stereo Equipment, Mattresses, Appliances
SERVICES
Houses / Homes, Home
OTHER
Queen-Sized Mattresses, Twin-Sized Mattresses
Categories:
Television Dealers,
Mattresses Retail,
Dishwashing Machines Dealers,
Oven,
Refrigerators & Freezers Dealers,
Appliances Major Repair & Service,
Television,
Used Appliances,
Washers & Dryers Dealers,
Appliances Major Retail
Phone Numbers:
Primary Phone: (503) 542-5190,Primary Phone: (503) 777-337,
Secondary Number: (503) 777-3376,
Fax: (503) 771-1922,
Secondary Number: (800) 398-7177,
Secondary Number: (503) 775-5695,
Secondary Number: (503) 777-3377,
Fax: (503) 775-9959,
Secondary Number: (800) 698-7177
Hours Open
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
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