We got a pretty good deal at the warehouse sale, but...
This one is hard to give a star rating, so take that with a grain of salt.
Read more at portland.citysearch.com
We needed a 24" double wall oven, and initially went to the showroom on 82nd, not realizing the hugely advertised warehouse sale was a bit down the road. The KitchenAid that we wanted was $2500, the best the saleswoman said she could do for us was $2200, way out of our budget. While there, we found out about the warehouse sale, and asked her about it; she said she'd already checked, and that the oven we wanted was not there, giving us the impression (I know, very subjective) that we'd be wasting our time going there. We told her we were going to go look anyway, and she seemed a bit bummed.
It was a madhouse at the sale, but my girlfriend immediately found the exact model we were looking for, priced at $900... Done! Checking out, we paid the $50 for home delivery. My back isn't always in the best shape, so we asked to make sure that meant they would deliver it INSIDE our house. After speaking with a manager, we were assured that that was in fact the case. A few days later, when the delivery arrived, the guys said that they were only to deliver to our driveway, and had we paid $100, they would've taken it inside. Not that big of a deal, but not what we were told, either.
Overall, a basically positive experience, but you have to be on your toes if you want to get a good deal, and there's a bit of slipperiness here and there.
A few days after delivery, we had a professional come to install, and after five hours (work had to be done on the wall opening and support), we were very disappointed to find that the oven didn't work at all. Wouldn't even light up the digital readouts. We called both Standard and KitchenAid, and being leary of Standard at this point, went with the KitchenAid repairman, who would be able to come by in five days. The most interesting info we got from the astonished KitchenAid rep was that the oven we had just purchased as brand-new on 10/3/09 was a 2003 model!
The repairman from A&E Factory Service was amazing, and he immediately ascertained that the oven was missing a much-needed transformer. Luckily for us, he had one on his truck, and after a quick install, the oven worked like a charm. He also let us know that even though it was almost 7 years old, it had never been used, and it was a great model as far as reliability, which was a big relief.
And so far, so good on the oven; would we have purchased it if it had a tag letting us know it was a 2003 model? I don't know, but probably not, and I still feel a little ripped off.