Friday, March 9, 2007
Poor service, poor quality
If you need a watch battery changed this is a fine place to go. However, I needed a simple repair job (addition of jump rings) on a sterling bracelet made with extremely rare glass and was treated very poorly. When I was not satisfied with the shoddy work and rings used the owner was clearly angry with me; he then chided me in front of other customers. When I asked him to simply remove the rings so I could take the bracelet, he put new ones in which was not what I asked for. He then got angry with me for not being happy. He did not do what I asked! I was charged $12 and he wouldn't give me a refund. I had to take my bracelet to another store to get what I needed. The bead store down the street ended up putting in better quality rings, with superior skill and craftsmanship, at half the price! This guy may be able to change a watch battery, but he has a bad attitude, low quality products, and takes your money without doing what you politely asked to have done! Don't shop here unless you want to be treated like your requests don't matter!
Read more at portland.citysearch.com
Pros: lots of inexpensive gift items, watch batteries
Cons: poor service, poor quality, condescending owner