Waste of time
Paul Mertz of Honda of St. Johns was the rudest, least professional salesperson I've ever dealt with. We would have been able to look past the dingy, run-down building if we had been treated with any civility, but that was not the case.
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Mr. Mertz treated us like children and was condescending and annoyed by our questions. When we weren't impressed by his quote, he took out a sheet of paper and started pulling random, nonsensical numbers out of nowhere, apparently attempting to confuse or dazzle us into submission. When we asked for a written quote, he was absolutely furious that we only wanted a quote and weren't going to buy the car on the spot, and basically blew up. This process was a complete waste of time and patience. To be treated with such contempt and disrespect is completely inexcusable - we were practically thrown out of the dealership. We are outraged and disgusted by the level of service we received from Honda of St. Johns. We will be taking our business elsewhere.