Newbie with a place to go..
I'm a VW newbie... these guys at the parts counter all know this, and go out of their way to be of service to me. They've helped me with MANY parts in the build of my first Bug. If they couldn't obtain the part, they would send me to, or call, Always VDub to get the part that I needed. I've been with them for a year, and will be for 20 + more... There's got to be something said for patience and respect when they see me once a week for another part.