I purchased both my Volvos from private owners, an S60 and an XC70. I have had the S60 in for a transmission fluid replacement and a software update. They told me up front what the cost was and matched it for the fluid replacement but the software cost came in $50 less than expected. Also they told me a simple test that I was able to perform at home to check if the crankcase pressure was positive or negative. One of the independent shops for Volvo on 82nd Ave. tried to convince me that I needed a new fuel filter on the S60 ($110 installed) at 60000miles rather than the 110000m recommended by Volvo. Fisher said the gas around here was fine and they had never heard of problems with their customers cars. Before I purchased the XC70 I asked if I should bring it in for a check and they told me I could for a $200 charge but if I just took the car for an extended test drive for a half hour or so I should have a good idea of its quality. So I wanted to turn off the headlights that are always ...

Rest assured that I will update this review with each trip to the dealer. I bought a 2008 XC90 V8 from Jim Fisher in Jan 2010. The sales experience was good, Tom was very tolerant while I asked many questions, looked at all the cars on the lot, sometimes more than once! It was booked in today for a routine oil change. My service rep Marvin called me up to inform me that additional work was needed. I went back to the shop and discussed the work with Marvin. I expressed my surprise that only after 4 months such work was required. Marvin listened to my concerns and we agreed a course of action. The work was carried out while I waited and all issues were resolved to my satisfaction, I am very happy with all aspects of my trip to Jim Fisher today. I don't doubt the other reviews below mine but my experience was very positive. Full credit to Marvin and his managers.‎

I have never experienced such a poor service environment from any dealership! Run-down, no customer assistance, terrible care. This group should take a field trip to Acura (a car I paid half as much for) to learn how a service department ...

We recently bought a new C70 from Jim Fisher Volvo and the experience proved they are a different kind of dealership. They found a car that met our specifications, were never pushy, and were always helpful and very knowledgeable. Tom was a pleasure to deal with. After the sale was completed, we had some minor issues that were promptly and amicably resoved. Truly a different and pleasant car buying experience!‎

We have bought 2 Volvos here and have been impressed with the helpful and friendly sales staff. However the service dept is a different story..uncomfortable waiting room, a long counter where you really don't know whom to address ( the staff ...