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Portland Yellow Pages > Hair Replacement > Dermatology Associates PC

Dermatology Associates PC

10215 Sw Hall Blvd, Portland, OR 97223
Dermatology Associates PC Mojo 3/ 5
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Reviews (15)
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First To Vote
maryisaac
booradley2

booradley2

Wednesday, August 12, 2009
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Recently unprofessional
I have been to this clinic about 6 times over the years to have mole check-ups, and a couple cysts removed. The *doctors* have always been very kind and thorough but the office waits are usually long (even when arriving at the appointment time). Today I was 5 minutes (according to their clock) late for a 3:45 appointment due to unusually heavy traffic and was told that the doctor had already left because I was not there at 3:45. I do admit that I was a little late, but they do not even give a 5 minute grace period? The worst part though was the office admin who was very clearly, and loudly, making sure I knew it was my fault. Because of her attitude I will not be going to this clinic again.

UPDATE: I called the office this morning to make sure that I would not be charged for the appointment. They assured me I would not be charged, and the new person I talked to seemed sympathetic to my situation. About an hour later I got a call from another person in the office who was very apologetic and offered to have a doctor come in on their day off just so they could see me the next day. I think they are sincerely trying to make the situation "right" and therefore I am giving them another chance.

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Pros: quality doctors
Cons: Poor office staff
Recommended: Yes
skidsmom

skidsmom

Sunday, March 22, 2009
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First Visit
I went in for a mole check and expected a more intense head to toe review but got a more general checkup. Dr. Ross is a very kind person and sat and listened to my questions. I was relieved after I left that some mole concerns were not as bad as I thought. However, the front desk receptionist was really a grump. She never made eye contact and acted like I was just another annoyance to her. I asked her questions and she appeared frustrated that I was even asking her anything. She needs to find a job that doesn't deal with people.

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Pros: Dr was very comforting
Cons: Office staff was horrible
Recommended: Yes
case

case

Friday, March 13, 2009
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Dr Marla Ross and staff
It was my first visit ever and she spent about 10 minutes looking me over for skin cancer and then suggested laser surgery for spider veins on my face but didn't really spend time explaining anything. I felt like she was definitely rushing me and for a first visit I expected more.

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Pros: Clean office, saw me quickly
Cons: Dr Ross takes too little time
Recommended: Yes
Citysearch User

Citysearch User

Saturday, October 4, 2008
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Comfortable atmosphere by Julie G. at InsiderPages
I just brought my 12 year old daughter here for the first time last month. The staff is very friendly and there is hardly a wait after checking in. She has seen great results in her skin.

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Recommended: Yes
Aidan24

Aidan24

Friday, September 5, 2008
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Great doctor and team for hair restoration.
I'd highly recommend Dr. Ross and her staff for hair restoration surgery. My brother and I are in mid-40's and got our hair done the same month. He flew out of state and did it with some docs who'd worked with the show Extreme Makeover. I stayed here and went with Dr. Ross. Our results and experiences were equivalent, and my procedure was slightly less expensive. It's also been nice to follow up with Dr. Ross, an excellent dermatologist, to make sure my scalp stays healthy. My brothers team did more grafts all at once, and I chose to do it in two procedures. I'm glad I did it that way because you can let the first transplant grow in and then decide if you need the second one, and where and how to do the 2nd one. The team is great. I think they have 6 -7 people working around you all day. It's a long procedure, I was in there 9 hours, but they are very pleasant and professional and make the time go quickly. I just watched movies and napped. The room is comfy. They didn't complain about staying after hours because my procedure went extra long. I quickly got a sense this place is run like a tight ship and pleasant yet very professional. Even the up-front receptionist was professional and helpful when it turned out my payment card had a brief snafu. There are several lead nurses that have been doing this a long time and they know their stuff. Dr. Ross is direct and clear with expert information and options. Also it turns out Dr. Ross is a national expert on hair restoration and something like the national chair of examiners for hair replacement surgeons. The procedure isn't painful, you have local anesthesia and some sedatives and stay pretty relaxed. The first few days it's hard to sleep because you have a scar in the back of your head that hurts. But it's fine after that. Nobody ever notices the scar, it's a very fine scar, and the transplanted hair grows in so gradually that people don't notice a sudden change. All in all I'm very glad I went with Dr. Ross.

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Recommended: Yes
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