I'll give them the benefit--
We were assured the curio would be packed up and ready for our pickup to save on delivery, no one there was notified we were there to pick up the curio and had not even been taken from the display place, we left without the curio, we will see what happens, the salesman admitted to NOT notifying the warehouse, NO one was ready for us to pick it up, no phone calls either, we will see!! UPDATE, they delivered it the next day and it is in perfect condition, thankyou Cascade furniture, you made it right!