Horrible customer service from Carol at...
Carol, who offers up her name with absolution, is the most sarcastic and rude example of a sales person I have ever encountered. I have no doubt that if Big 5 Corporate offices reviewed the interaction Carol has with their customers, they would find Carol to have a lack of social skills, an egotistical rudeness and they would see that the condescending attitude Carol has with their customers is a total turn off. If I were Carols employer I would find her attitude an invitation to be let go! Carol has a disposition that is unacceptable and I will never purchase another thing from Big 5 because of Carol, and Carol alone! Big 5, I am sorry, but your Lancaster Drive store in Salem, Oregon would get a big fat ZERO for my rating if it werent a required field for this review submission, I had no choice but to give the store a one (1) star rating. Management/Corporate should do a review of Carols lack of people skills and, if they decide to keep Carol, perhaps she should be considered for ...
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