My husband took me to the Avalon for a relaxing "close-to-home" getaway on our 1st anniversary. We had such a great stay. Upon checking in, we received a complimentary upgrade from a regular room to a junior suite for our special occasion. The room was gorgeous and we had a balcony with a partial view of the river. When we entered the room, there was a chilled bottle of champagne awaiting us and in the morning, a complimentary continental breakfast was available with fresh apples and fruit, pastry, cereal, tea and coffee. During our stay, we enjoyed the jacuzzi and fitness room - both of which were clean and in good repair. I will definitely stay at the Avalon again and recommend it to friends and family.

DO NOT STAY HERE!!!!!!!!
I recently stayed at this hotel, and the best I can describe it as is a Motel 6. Upon check-in I was told that the room that I had guaranteed with my credit card was not available, and I would have to be down graded to another room. They offered to comp my room for the night, but this was of little comfort since I had a suite reserved and they put me in a basic room, which they told me had a view of a hill, but in reality it was a view of an office building!!!.
To make matters worse I was there for a getaway with my wife, and when I called to order 24 hour room service which they had advertised on their website, I was told that it was too late to order any drinks containing alcohol. I have stayed in hotels all over the world and have never run into this problem before, what type of hotel claims to be luxury and cannot bring wine to your room after 11 P.M.?

To make matters worse the people in the room next to me were having a party and no one ever calmed the party down. They said that they had gone up to talk to the people, but they girl that I spoke to said that was all she could do. I came down to the lobby to ask for my money back on the room and I was told no, I asked for the manager to call me and have not heard anything as of yet. (This was more than a week ago!!!)

I beg all of you whom are considering staying at this hotel to not do it, their are many nice hotels in this city, whom are glad for your business, and not just to take your money.
Oh and as for the river view, I walked around the building and saw that most of the rooms were blocked with trees, so I do not see how these people could see the river anyway.

I stayed here and everything seemed OK during the stay, nothing special but not bad either. Trouble came later when I recieved an unknown charge on my credit card for an extra $200.00. When I called to ask about the charge I was told that it was a cleaning charge for smoking in the room. The problem is I do not smoke and didn't smoke in the room. It didn't smell like smoke to me when I was in it and unfortunately the hotel refused to even discuss the issue or issue a credit. Watch out, they may have maids that smoke in the rooms and then you get dinged on your credit card for it. I am reporting this unethical behavior to Better Business as well in hopes that other consumers do not get ripped off by this company.

We live in Medford and when we come up to see family and do not feel like staying with them, this is the place. We loved it. Very nice and clean, which is importnat to us.

I love this place. I live here in town but when I want to get away for the weekend without traveling I look to the Avalon. Spa is nice the rooms are great. Check out holiday prices when the holidays come around.